Frequently Asked Questions
Last updated: March 9, 2026
Summary: Eternel Games is a competitive multiplayer game where players compete in tournaments using Gems — a virtual in-game currency. Below we answer common questions about Gems, tournaments, and how the platform works.
What are Gems?
Gems are the in-game currency of Eternel Games. You use them to enter tournaments and you can earn more by placing well. Gems can be topped up at any time from the Gem Shop in the lobby.
What does Eternel Games offer?
Eternel Games is a digital platform that provides:
- Real-time multiplayer competitive tournaments
- Player matching and lobby management
- Anti-cheat detection and fair-play enforcement
- Account management and Gem balance tracking
- Free practice modes for learning the game
Today, Eternel Games offers Serpenta Battle Royale — a multiplayer snake tournament where 12 players compete in a shrinking arena. See the Game Rules for full details.
How fair are the games?
We take fairness seriously. Our measures include:
- Anti-cheat systems — We detect and prevent unauthorized software, automation, scripts, and other cheating tools.
- Anti-collusion detection — Automated behavioral analysis identifies teaming, feeding, and coordinated play in solo tournaments.
- Published rules — Complete game rules are publicly available.
- Free practice — Players can learn the game at no Gem cost in the Free tier.
- No hidden information — All game state is visible to all players. There is no hidden advantage or asymmetric information.
Still need to contact us?
For any question about tournaments, accounts, or the platform: contact@eternel.games
Eternel Games LLC
Contact: contact@eternel.games